Help
Having trouble with STACKTV app? We’d love to help. If your question is not answered below, please send us a detailed message via our Contact Us section.
FAQ
What is STACKTV and how is it different from the Global TV App?
The STACKTV app offers the same great shows and features of the Global TV app, just with a new name and a new look. You’ll still get free access to thousands of hours of TV shows and movies, 24/7 Global News channels, and select episodes of Global’s hit primetime shows for seven days after their broadcast premieres.
For the full STACKTV experience, including live and on-demand access to shows, movies, and specials on Corus’ top 15 networks (Global TV, Flavour Network, Home Network, W Network, The HISTORY® Channel, Adult Swim, Slice, Showcase, National Geographic, Lifetime, DTOUR, Cartoon Network, Treehouse, YTV, and Disney Channel), you can subscribe to STACKTV on Prime Video and watch within the app.
How do I watch my favourite shows on the STACKTV app?
The STACKTV app is launching in phases across supported devices and platforms this fall and winter. Stay tuned as it becomes available on Android, Amazon Fire TV, Android TV, Android phones & tablets, Apple TV, iPhone and iPad, LG Smart TVs, Roku and Samsung TV.
As a Guest: Open the app and start watching select free content immediately – no account required.
With a Free Account: Create a free account to sync your watch progress across your devices.
Link a Subscription: Link your STACKTV subscription to unlock the full catalogue or TV provider to access select channels included in your existing TV package.
What is the difference between linking my TV provider and subscribing to STACKTV on Prime Video?
STACKTV Subscription on Prime Video: Unlocks full, unlimited access to the entire catalogue of live and on-demand channels for $14.99/month.
TV Provider: Allows you to stream content from select channels included in your existing TV package.
What can I watch for free on the STACKTV App?
Select new episodes of Global TV series are available to everyone in Canada, on demand, for the first seven days after broadcast.
The STACKTV app includes Freeplay, a completely free section offering thousands of hours of on-demand movies and hit TV shows. No subscription or TV provider linking required.
Stream Global News livestreams and enjoy popular series like Private Eyes, When Calls the Heart, Rookie Blue, Love It or List It Vancouver, and more. Plus, stream from 13 free FAST channels.
How much is a STACKTV subscription on Prime Video?
$14.99/month
Will the STACKTV app use data from my cellular plan?
You have the option in settings to restrict content playback to WiFi only. If you choose to allow cellular playback, you may incur mobile data plan charges.
Do I have to sign in every time I open the STACKTV app?
No. The sign-in is valid for 120 days, and will reset for another 90 days every time you open the app. So, if you sign in once and come back every week to catch up on your favourite shows, you won’t need to sign in again.
