Frequently Asked Questions

Career Inquiries?

For Career Inquiries please browse the following link: http://www.getacooljob.com.
Canwest is dedicated to reflecting the diversity of the communities. For more information on our initiatives, click on http://www.canwest.com/careers/diversity.asp

Resumes and cover letters should be sent to careers@globaltv.com.

Interested in an internship?

Please send your resume and cover letter to: careers@globaltv.com

Interested in the Broadcaster of the Future Awards?

For information on the Broadcaster of the Future Awards, click here.

Looking for transcripts, stories or copies of Global National news?

Watch it online at www.globalnational.com or email us at Global National.

Looking for a news clip or copy of an episode of Entertainment Tonight Canada?

Please contact Cision Media at 1-800-363-1281 or visit http://www.ca.cision.com/ for more information.

How do I obtain transcripts or copies of my local news?

For regional news broadcasts, please contact your local station.

Looking to view Global Currents documentaries online?

Please visit: www.globaltv.com/globalcurrents

How do I submit a show idea?

For show ideas please go to the following link: /globaltv/producersguide/index.html

How do I submit a Public Service Announcement?

Please read the following document.

How do I post my upcoming event on your Community Calendar?

Visit your local Global News homepage and click on the 'add your event' link found under the events section.

Why is my show not on at its regular time?

Generally, when a show is pre-empted it is done because the originating US Network has chosen to air a different program in that time slot, one for which we do not own the program rights. We then fill that time with programming we have in our library.

Why was my show cancelled?

Occasionally, a show may be cancelled by the originating US Network mid-season. When this happens, we do not have the rights to broadcast the remaining episodes. It is our hope that alternate programming on our Global and CH schedule compensates with many hours of viewing pleasure.

Why did Global or CH change the time/day that my favourite program airs?

Scheduling decisions are always made after careful thought and consideration. Although we realize that not every decision will please everyone, we care a great deal about our audience, and we welcome viewer feedback and comments to help us continue making informed programming decisions.

How do I obtain copies of programs/episodes that I missed?

Unfortunately Global and CH Television do not have the rights to sell or distribute any of our programs. We purchase only the rights to air our programming.

However, we can send you contact information for certain Canadian programming, should we have it on file, and should you wish to contact the production companies to obtain distribution information.

Why can't I view some of my favourite shows online?

Due to our broadcast agreements regarding some of our shows and their originating networks, we do not own the rights to stream all shows on the Internet. The length for which we can stream the episodes of certain shows for which we have streaming rights is predetermined by the originating network.

Conversion/High Definition Inquiries:

While the U.S. switches over to digital transmission in 2009, in Canada, the CRTC does not mandate conversion to digital from analog until 2011, at which time viewers will no longer be able to view regular programming without using a digital set-top box purchased through their local cable provider.

For HD viewing, Global Television has taken steps towards conversion in each market. We will be addressing each Global station over a period of time.

At this time, an HD transmitter is up and running for CHCH Hamilton, Global Ontario and Global BC, with other markets to follow. Your patience is appreciated.

Will my program/episode be repeated?

Many episodes of our programs are re-aired at some point. To determine if the program you are interested in is currently scheduled to be rebroadcast, or specific programs and episodes, we suggest checking your local television listings for the exact date and time when particular episodes will be shown again.
Or check our daily online listings at www.globaltv.com/entertainment/schedule/index.html

Why do you include "pop-up ads" at the bottom of the screen during a program?

All standard banners during program broadcasts are provided to inform our viewers of any upcoming programs of interest or time changes as a value-added service. Overall our many viewers across Canada consider this an enhancement of their viewing experience.

Question still not answered? Viewer Contact handles programming inquiries from all over Canada for news and specialty channels; please leave as much detailed information as you can to help us assist you with your query. Please send us an email Contact Us or call 1-877-307-1999.

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